Community Manager

Codeword is a communication design agency that helps brands create breakthrough comms, content, and community experiences.

We’re a fast-moving team of writers, editors, designers, strategists, videographers, PR mavens, and even a few traditional marketers.

Our incredible roster of big and small tech clients trust us to launch their startups, run multi-channel campaigns, grow their user bases, and lead comprehensive PR and marketing initiatives. We’re storytellers and brand engineers, and we love big ideas that serve a real purpose.

Codeword is a remote-first agency, though we have physical offices in NYC and SF that we won’t make you visit.

• 1-3 years experience in a relevant field
• Experience in community management, particularly in developer-focused spaces
• Strong understanding of social networks and their dynamics
• Exceptional communication and interpersonal skills
• Knows how to write and edit copy that’s personable, engaging, and on-brand
• Loves digging into new topics and learning new skills
• Knows how to use a comma, and familiar with AP Style
• Plugged into the tech media world

Codeword is looking for a creative, detail-oriented Associate Editor / Community Manager to join our team. If you love joining and participating in online communities, finding the thing that makes an audience tick, and turning that insight into great work — all with enthusiasm and a collaborative attitude — then you’ll fit right in.

Community Engagement: 

• Manage and foster relationships within the developer community on platforms such as Stack Overflow and Discord.
• Expand community presence to additional channels like LinkedIn, Twitter, and Reddit.

Developer Support:

• Identify developer queries and relay them to subject matter experts for timely and accurate responses.
• Act as a liaison between the community and internal teams, ensuring seamless communication.

Content Curation:

• Evaluate existing client content and repackage it for optimal presentation on various platforms.
• Develop creative strategies to enhance content visibility and engagement.

Networking and Insights:

• Monitor social networks to identify trends, topics, and concerns within the developer community.
• Collaborate with internal teams to gather insights and share relevant information with the community.

People –  that’s you! – are the heart of our business, and we believe in pay transparency.

Our budget for this role is $60K – $70K, depending on experience.

• Flexible work hours
• Minimum 20 days paid vacation annually
• 401k + financial wellness support
• Health Insurance (medical, dental, life, pet, mental health services)
• Home office allowance
• Bi-annual Wellness Credits
• Monthly Technology Credit (to offset internet / phone costs)
• Comprehensive Parental Leave Policy

• The Codeword dream: Make good money doing work you care about with people you like.
• We love our clients (they write the checks!), which means maintaining a high bar for the creativity, smarts, responsiveness, and communication skills we offer them.
• We’re around 100 people, big enough to handle large-scale marketing programs, small enough that you’ll have an impact on our culture.
• We’re a friendly team, we look after each other, and we grow our careers together.
• We respect everyone’s personal life. After-hours emails are strongly frowned upon, night and weekend work is very rare, and employees are encouraged to pursue their side-hustles.
• We’re all grownups here, and we trust each other to get the work done, whether at home or in an office or a time zone on the other side of the world.
• We believe in defaulting to openness. Our calendars, our salary tiers, and our doors are open for all to see. (Except for secret client stuff, which we guard with our lives.)
• We’re a proud member of the global WE Communications family.
• Equal Opportunity: Codeword provides equal employment opportunity and doesn’t discriminate against employees or applicants because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
• Diversity and Inclusion: Codeword works hard to foster a diverse team and an inclusive workplace where everyone thrives.

We aren’t a traditional agency, so we like to hire people who don’t necessarily fit the agency mold or check all the “right” boxes. If you’re on the fence about applying, please do!